7u7 Privacy Notice —
How your personal information is handled

Overview & Scope

This notice explains how 7u7 handles personal information connected with account registration, platform use, payments, support, and other service interactions.

It outlines the categories of data that may be collected, the reasons for processing that information, how long certain records may be retained, and when information may be shared with service providers or authorities.

The purpose is to give users a clear description of privacy practices so they can understand how their information is managed while using 7u7 services.

Categories of information we may collect

Information may be collected directly from you when you provide account or payment details, and automatically when your browser or device interacts with the platform.

Information you may submit:

• Full name and date of birth for identity or age checks
• Mobile number and email address
• Identity document details where KYC verification is required
• Payment account details used for deposits, withdrawals, or verification
• Address and postcode where requested

Information collected through platform use:

• IP address and device identifiers
• Browser and operating-system information
• Account activity, game activity, and session timestamps
• Deposit, withdrawal, and transaction records
• Cookie, session, and similar technical data

Why personal information may be used

Personal information may be processed for service operation, account administration, security, payments, support, compliance, and other purposes described in this notice.

• To create, verify, maintain, and administer user accounts
• To process deposits, withdrawals, and related payment activity
• To perform identity, KYC, fraud-prevention, or compliance checks
• To respond to support requests and service questions
• To send marketing or promotional communications where permitted or consented to
• To investigate suspicious, fraudulent, abusive, or unlawful activity
• To diagnose issues and improve platform functionality
• To meet legal, regulatory, and compliance obligations

Storage, protection, and retention

Personal information may be stored on systems used by 7u7 or its service providers. Access and security controls are applied according to operational and compliance requirements.

• Encryption may be used to protect certain stored information
• TLS or similar protocols may be used for data transmitted between supported systems
• Backup and recovery procedures may be used for service continuity
• Access to sensitive information is limited according to role and operational need
• Security controls may be reviewed and updated as systems change

After account closure, some information may be deleted, anonymised, or retained for a period where legal, security, fraud-prevention, dispute, or record-keeping obligations apply.

When information may be shared

Information may be disclosed to service providers or authorities when this is necessary to operate the platform, process transactions, verify identity, protect the service, or meet legal obligations.

• Payment services: Relevant transaction or account details may be shared with supported payment services to complete or review payments.
• Verification services: Information may be provided to authorised verification services when identity or compliance checks are required.
• Authorities: Information may be disclosed where required by valid legal process, regulation, court order, or lawful investigation.
• Game and technology providers: Technical or account-related information may be shared when needed to provide game or platform functionality.

Where third parties process information on behalf of 7u7, contractual or other controls may be used to define permitted processing and security responsibilities.

Cookies and similar technologies

The website may use cookies and similar technologies to maintain sessions, remember settings, understand usage, and support selected platform functions.

• Essential cookies: Used for functions such as authentication, session continuity, security, or basic website operation.
• Preference cookies: Used to remember selected settings such as language or interface preferences.
• Analytics cookies: Used to understand general website usage, performance, and areas that may need improvement.
• Marketing cookies: May be used for promotional measurement or advertising where such use is enabled and permitted.

You can manage many cookies through your browser settings. Disabling essential cookies may affect sign-in, session handling, or other core website functions.

Your privacy rights and requests

Depending on applicable law and your location, you may have rights or choices concerning how personal information is accessed, corrected, deleted, restricted, or provided to you.

To submit a privacy request, contact the 7u7 support channel listed below. Response times depend on the type of request, identity verification, and applicable legal requirements.

Age eligibility and minors

7u7 services are intended only for adults aged 18 or older. Account access may be restricted where age eligibility cannot be confirmed.

• People under 18 are not permitted to register an account.
• If information appears to relate to a minor, the account or information may be reviewed and handled according to applicable requirements.
• Identity or age documentation may be requested where verification is required.
• Information linked to an ineligible minor may be deleted or otherwise handled subject to legal and compliance obligations.

Account and data security controls

7u7 uses technical and organisational measures intended to reduce unauthorised access, misuse, loss, or alteration of account and personal information.

• Encrypted connections may be used for supported data transfers
• Additional account-verification features may be available
• Network filtering and traffic-protection controls may be used
• Security testing and reviews may be performed periodically
• Systems may flag unusual account or login activity for review
• Internal access to sensitive information is limited by role and need

If a data-security incident occurs, 7u7 may investigate, contain, and communicate the incident where notification is required by applicable law or policy.

Third-party providers and external links

Some 7u7 features depend on external game providers, payment services, technology vendors, or linked websites that may process information under their own terms.

• Review the privacy terms of third-party services when you interact directly with those providers.
• Third-party services control their own privacy practices when they process information independently.
• Service providers may be reviewed before integration based on operational, security, or compliance needs.
• Contracts or data-processing terms may be used with providers where appropriate.

Updates to this privacy notice

This notice may be updated when services, legal requirements, processing practices, or platform features change.

• Material changes may be communicated through the website, account messages, email, or other available channels where appropriate.
• The version information displayed on this page indicates when the notice was last updated.
• Continued use of the service after an update may remain subject to the revised terms and any required consent process.
• Previous versions may be retained internally where needed for records or compliance.

Privacy questions and requests

For questions about this notice, account information, or a privacy-related request, use the available 7u7 support contact options.

• Email: [email protected]
• Live Chat: Availability is shown on the website
• Response time: depends on request type and verification requirements

Provide enough account information for the support team to identify and review your request, but do not share passwords or unnecessary sensitive details.